a7II issue with auto view finder display

[FDC]

I've had my A7ii for about 6 months now and recently am having an issue with the camera auto switching between the eye viewfinder and back screen display.  When set to automatically switch between the two the camera will sometimes only display in the eye view finder even when I hold the camera at arms length to look at the back screen.  This is a pain because I need to look through the eye viewfinder to change my settings, which is more difficult.  I have contacted Sony help through e-mail and they are worthless, I didn't realize that Sony's customer service was so poor.  Anyway, any help with this issue would be much appreciated.

 

Thanks,

Frank

[VTC]

Make sure there's no fuzz or debris in the viewfinder blocking the send/receive sensors. This seems to be your case other than the sensitivity situation that follows.

Another remedy for overly sensitive switching is using LIGHTDIMS or electrical tape. I've done this to my camera.

https://www.fredmiranda.com/forum/topic/1394282

https://www.sonyalpharumors.com/sony-tidbits-180/