A7Rii screen stops works within minutes in 10 deg F temps

[Echo]

Greetings,

I've had my A7Rii since Aug'15. I recently spent two days photographing landscapes and water in single digit F temps. Nearly all photos were made through the viewfinder because the LCD screen shut off within minutes on a full battery and never came back on until the camera had been indoors for more than 30 minutes. I was using the Sony batteries it shipped with as well as 2 generics. Cycling power off/on and reinserting the battery had no affect.

 

Has anyone else experienced this problem or is it just my camera?

Thanks

[kchau]

The operating temperature range of the A7r ii is 32F-104F. I'm not surprised that the LCD screen is the only thing that appeared to stop working.

[JonathanStewart]

Don't know. Mine worked fine the couple of times I've taken them in extreme cold, including setting up for a multi-hour timelapse at -20ºF.

 

Yeah, it's beyond specifications, so Sony probably wouldn't consider yours defective, but curious there could be such a difference compared to my experiences. 

[porterbasset]

I haven't had this problem either on any of my Sony mirrorless cameras. My A7rii has been in 5ºF and had no problems with the LCD screen. I've had a NEX-7 and an A6000 out in below 0ºF weather and they also had no problems with the LCD screen. However, I do have problems with the control dials becoming almost unresponsive the longer the cameras are in the cold.

[JimmyD]

I must be one of the unlucky ones. The screen on my A7Rii regularly shuts down below 20 degrees F.