Bit Defender AV SCAM !

[Wally The Confused]

Ok, I did what most people do, when a neighbours computer, starts sending out bogus messages for help & needing $ 1000 immediately.

Clearly a load of bunkum, due to the wording.

Anyway I did some googling and found that the best A/V for a Mac, is :
Bit Defender.

Well, I ran into some problems downloading the programme.

Finally got it to work, but I am not sure I'm getting the whole package !

On the Antivirus side, its saying 100% 1 yr cover.

Yet despite also paying for malware & virus protection, that comes up as a 30 day Trial.

Sorry but my bill at $ 138 includes both for a year !

I even got sent 2 different Activation Codes !

No Probs ! Ill just email the help centre link !

NO, you canot ! .......... Cos That Address ... Don't Exist !

Then, looking through stuff, I came across loads of dissatisfied customers, all saying the same :

Bit Defender has no customer support !
It gives no Refunds !

So , why are all these magazines, saying, its the best AV for Mac ?
Not one of the reports, mention lack of clarity or ... NO customer support

Also, lots of people are saying that ;
Hidden in the first order, is an automatic renewal, in 12 months !

So, to avoid an automatic renewal, in about 11 months you need to report your card as lost or stolen...

Presumably then.....

You do not waste hours on the phone being shunted ; To & Fro,between various Bit Defender departments ??

Anyone, with any insight to BitDefender ? 
Any Short Cut numbers to Customer Service ?

Any Help will be greatly Appreciated !
Cheers

[Coast]

My friend; you seem to have serious trouble

I have never gotten a request for $1000 on my Mac, bogus stuff doesn't usually get thru my mail filter, which I didn't set up

 

 I have a free BitDefender which works great. Sometimes it gets stuff on its own or I run a deep scan every other week and come up w some minor things. Rarely an exploit. I believe I got my Defender thru the Apple store. If you got your BitDefender thru the store you need to report it to the Apple store

If you clicked on to that $1000 mail request you might have a deeper infection going.

Check w Apple support Good luck

[Coast]

My friend; you seem to have serious trouble

I have never gotten a request for $1000 on my Mac, bogus stuff doesn't usually get thru my mail filter, which I didn't set up

 

 I have a free BitDefender which works great. Sometimes it gets stuff on its own or I run a deep scan every other week and come up w some minor things. Rarely an exploit. I believe I got my Defender thru the Apple store. If you got your BitDefender thru the store you need to report it to the Apple store

If you clicked on to that $1000 mail request you might have a deeper infection going.

Check w Apple support Good luck