Distortion/lines on images please help

[goodwinter]

Hi there, please help, my trusty A7r ii I’ve been using since 2016 appears to be failing me as recently lines are appearing in my images after importing them into lightroom, (I dropped my camera a while back and fear it may be connected to this) they don’t show on the back of the camera when I’m shooting but once imported into lightroom they appear

I’ve just shot about 200 product images for a friend who is selling stuff online and fearing I’m going to have to message him and ask to do the whole shoot again with another camera as every image, once it loads in light room has these lines in the image. I’ve done a basic edit and export and they show on the exported images. 

I’ve noticed when the files are loading in light room the lines aren’t there, but once it loads up in light room they appear. When I ‘preview’ the pics on my Mac they are there too unfortunately. Please please help, software suggestions for removal? Sensor damaged perhaps on camera, do you think I’ll have to shoot it all again? Or anyone know of some software that could help me out? Many thanks 

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Edited September 26, 2024 by goodwinter

[Olaf W.]

Are the lines at the same position in every photo? Then it’s most likely a problem with the sensor. If not it might be the SD card, card reader or something else in your workflow.

[Cameratose]

Agree it's the sensor.

As for a re-shoot, any software should be able to make the bottom line disappear. The top line can be cropped out. 

[goodwinter]

Can you recommend some software? Only have lightroom and old version of photoshop element

[Cameratose]

Lightroom doesn't have a cloning brush or healing tool? I don't use anything from Adobe for photos, so I don't know. I would be surprised if there's no method to do that in Lightroom. I would google it.

If not, then Affinity Photo is relatively inexpensive and has several tools like clone, heal, and inpainting. I would run a narrow inpainting brush over that line and it'd disappear. 

I'm sure there are many more, but Affinity is fairly economical and a one-time purchase, no subscription. 

[Pieter]

Both Lightroom and Photoshop Elements can do it, but it'll be a hassle if you need to do it on lots op photos.

But OP hasn't answered the important questions by @Olaf W.:

On 9/26/2024 at 5:32 PM, Olaf W. said:

Are the lines at the same position in every photo? Then it’s most likely a problem with the sensor. If not it might be the SD card, card reader or something else in your workflow.

I've seen similar posts on this forum where the problem was caused by the SD card rather than the sensor. See for example this thread:

 

 

[XKAES]

Software is just a band-aid.

[Cameratose]

2 hours ago, XKAES said:

Software is just a band-aid.

Of course it is, but if he can fix those images without having to reshoot them, it'd be a welcome band aid for the short term. If the lines turn up in the same place every time, he could do a batch correction to the entire lot. And, if it does turn out to be the sensor, the only other fix is a costly repair or new camera.