Sony a7 iv overheating

[M.K]

Hi all,

I just tried my brand new sony a7 iv yesterday. I was recording long takes in 4k 25p and to my surprise it kept quitting in the middle of the recording in various intervals (sometimes 5 minutes, others 20). It kept giving overheating warning notifications, but the temperature in the room was pretty standard and the camera body did not feel warm to the touch. I tried 2 different batteries, one sony original and a second from another brand, as well as the usb c ac provided with the camera, but I saw no improvement. This camera should in theory be recording up to an hour of uninterrupted video. Any idea what might be causing this and how to fix it? Any input is very appreciated!

 

 

[LiveShots]

How was the camera mounted ? If on a flat surface then the heat can’t get out the bottom of the camera. Did you try changing the temperature warning level?

Try opening the LCD screen so heat can escape from behind it.

[M.K]

It was on a tripod. I dit just adjust the temperature warning level and will give it a second shot. Hopefully that will work. Thank you!

[ohaya]

I just got my A7iv this week and was doing a test to check how the battery was doing, with the Sony battery in the camera and the camera powered on.  I was doing anything else with the camera, but when I picked it up a while later (maybe an hour later) I was surprised that the camera was warm to the touch.  Not really hot, but just warm.   I've had a used A7 i and still have a used A7ii, and I haven't seen that happening with either of those cameras.