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Sony a5000 buttons not responding

Jury
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Jury Newbie

Jury

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Suddenly all the buttons on my A5000 stopped working, except the shutter, zoom, and on/off. So OK, menu, etc. are not working. And this is not a hard problem - if some message pops up I can close it pressing OK. But OK as mode selector is not working.

Is there any way to do hard reset of A5000 ? Firmware update won't work as I already have the latest version installed.

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Phormula Enthusiast

Phormula

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The obvious solution would be to send the camera to service, however, the cost will likely exceed its value.

Some people with frozen cameras have tried several solutions, like removing the battery and leaving it out for a long time to force a reset, removing the battery and pressing all the buttons or combinations of buttons, taking the battery out with the camera powered on, pressing the menu button for 10 seconds... in some cases these tricks seemed to work, in others not, just google and give them a try.

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XKAES Experienced

XKAES

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Are you using a genuine Sony, fully charged battery?  Do you have an A/C adapter?  Do you have a user manual -- these tell you have to deal with these types of problem -- like a complete reset.

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Jury Newbie

Jury

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So I can confirm that it works! A5000 was left without battery for about 2 days, then I put the battery back and all the buttons are alive! This is most strange debug I've ever used, but thank you for the tip!

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