Where did you buy the camera? Not sure if there are localized versions for the firmware, but might be that if you bought one from a grey market shop, it might not be recognized by your localized firmware updater.
Hi everyone,
I just bought a brand-new Sony A6400 today. The camera has firmware version 1.00 for the body and the kit lens version 2. I followed all the update steps correctly:
Removed the SD card
Downloaded the correct firmware from Sony’s website
Set the USB connection mode to Mass Storage
My PC recognizes the camera — it shows up in File Explorer, and the camera display also confirms that it’s connected. However, when I launch the Sony firmware updater, it keeps saying the camera cannot be detected.
I found another post here from someone with the Sony A7III who had the exact same issue, and it turned out he actually had the A7III A-version, so the updater didn’t match his camera.
But as far as I know, there’s only one version of the firmware for the A6400, right? Or am I missing something here?
Thanks in advance for any help or clarification!
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