Sony A7R IVA "Running on NTSC" Message

[5Strand]

Hi, I recently made the leap and purchased my first high end camera, the A7R IVa.  I am a newb and come to find out apparently I didn't purchase from an authorized Sony retailer, so I believe I may have a "grey" market version.  I am in the U.S. 

Upon starting the camera I get the message "Running on NTSC."  

 

-since the camera displays that message, does that mean it is a grey market version that wasn't meant for the U.S? 

-if it is a grey market version, does that mean I eventually won't be able to install the Sony firmware updates?  (I was able to install the most recent update today) 

-since it tells me I'm running on NTSC, does that mean I'll have issues recording and/or playing videos? 

 

I have done some research and I guess having a grey market version isn't such a bad thing, just not having the manufacturer's warranty I guess. Thanks for any help, this is kind of an "SOS" to see if I need to be worried....and need to start the argument with the company I bought the camera from to return it!  

[tadwil]

NTSC is the video format developed in the United States and is the standard for many countries around the world (all or most of Americas for sure).  So you probably have a camera destined for the US market - not a grey market camera - but you should try to find out if the company where you bought the camera is in fact an authorized Sony dealer, should you ever need servicing down the road.

Edited February 12, 2022 by tadwil
adding more info.

[VTC]

Definitely gray market. Won't be a problem until it needs warranty service at which time you'll need to send it off to a PAL country if you're experiencing the NTSC notice.

Five years back there was a tiny update via Sony Play Memories (?) thing you could apply that would turn off that nag notice as well as extend video record time beyond the baked in 30 minutes. Also allowed access to other languages outside the regions the camera was programmed with. Other things, too, that I can't recall. Don't know if that can be applied to a more recent camera but it's worth investigating.

 

 

Edited February 14, 2022 by VTC