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Found 2 results

  1. Hi - I have an intermittent bug in my a7riii. When I try to review an image, the image will only stay on the screen for a moment and then return to the shooting mode. When the fault happens, however, likewise, if I press the menu button the menu will only appear for a moment and then return to shooting mode as well. I have noticed that when the fault is occurring that the image review button seems to be ultra-sensitive. I shoot in manual only. The fault seems to be independent of ambient temperature or duration of use. I've switched out memory cards as well, but the fault still happens from time to time. Also, I've removed the battery, turned the camera power switch off and on, push all of the other buttons a few times, waited a few minutes, reinserted the battery, and sometimes that fixes it, other times it doesn't. Yes, the firmware is upgraded to the latest version. Additionally, I just noticed that on July 4th, when the camera failed me for large part of the day, that a bunch of the image files from that day are labeled with the prefix "BTP" instead of usual "DSC" (see attached sceenshot). The numerical order starts with the the BTP prefix and then changes to the DSC after I had the trouble with the image / menu screens disappearing and the camera resumed operating normally for the rest of the night. I've searched online and in the Sony manual for what BTP might mean to no avail? I've had no problems since, but am anxiously waiting for it to happen again so I can video record the problem before sending it into Sony. In the meantime, anyone have thoughts? Thanks, Bob
  2. Hi everyone, I got a problem during a recording.. I change the battery without stopping the recording.. So, the rush didn't register on the SD card as a '.MP4' file. Instead of that, I got a '.RSV' file (visible on my computer) that I can't read as a video, and which has the good size of my original rush (29Go). I want to know if you have any idea about how to open it or convert it as a MP4 file? Thank you in advance. Greetings.
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