Sony FE 100-400 G Master Zoom Creep

[GABarber]

I have a fairly new FE 100-400 G Master and although the lens is sharp, a huge annoyance with the lens is the amount of zoom creep when at the tight setting.

This seems to be a general problem with most owners with active threads in Fred Miranda and DPReview.

 

Even when the lens arrives with the tight setting holding the lens in position, light useage causes this to loosen to the point that the tight setting no longer works.

 

One owner has found it so bad he can't rely on long exposures with the lens elevated slightly.

 

Ive owned the canon equivalent and never had a problem with this at the tight setting.

 

Has anyone had any experience getting Sony to address this as a defect?

 

 

[Chrissie]

Yes, I have the same lens and can confirm, that the "tight" setting is indeed fairly loose. I've never used the "loose" setting, but rather do all zooming in the "tight" setting.

However, I've never experienced this as a problem so far.

[Viramati]

Mine does the same. If this bothers you you must report it to Sony in writing (by email) and get a case number. I started a thread over on fredmiranda about this

http://www.fredmiranda.com/forum/topic/1532152/0#lastmessage

and only if we can prove to Sony that this is a common issue can anything ever be done about this. When contacting them the common reply you get is that they haven't heard about the issue but if you can quote case numbers to them they can't keep saying this my case number is 16722146

[Guest Jaf-Photo]

It's fairly typical of Sony. They'll spend all their energy on inventing new glass and autofocus mechanisms, only to blow it on something simple like the zoom lock. That's why I rarely buy Sony gear in the first year of its release. They need some time to iron out the bugs.