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Problems downloading video footage

Vwvanman
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Vwvanman Newbie

Vwvanman

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I have had the A7rii for a week, and shot some test video, that i can not download to my drive.  I can see the clips in the window that opens up when i load the card into my computer, but can't actually get the footage on my drive.  Anyone have the same problem?  It didn't come with any software.

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