February 16, 20178 yr Anyone else having problems with lenses after firmware update on A6500? My Sigma's are working well but my Zeiss 12mm F2.8 Touit has stopped responding and focusing.... even manually Any ideas team? Gonna call Zeiss tomorrow...
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February 16, 20178 yr Just checked mine, 12mm Zeiss Touit does not focus. The Zeiss Batis 85mm works ok.
February 16, 20178 yr Looks like there is an update for this lens: https://www.zeiss.com/camera-lenses/en_de/service/download_center/touit_e-mount.html I have the latest software according to their site (Version 02)
February 17, 20178 yr Author I think I do too. I tried it on another body and it still didn't work... I have Version 2 as well so its definitely not a firmware problem... Did they give you any other information? Is yours under warranty? Do we think it is related to the camera firmware upgrade or just coincidnce?
February 17, 20178 yr Mine is under warranty... I told them the problem and they told me to return it. I guess I will know more once they have had a chance to run some diagnostics on it.
February 19, 20178 yr Author Yeah! I wonder if this is just coincidence or having to do with the firmware update? I tried it on different bodies to no avail as it is completely locked up.
March 1, 20178 yr My lens arrived at Zeiss Service center on 21st February, it just arrived back today (1st March). They did not say what they had fixed but the cover letter did indicate that it would have cost $104 were it not still under warranty. The lens is now working perfectly on my A6500.
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