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Zeiss lens malfunction after firmware update on A6500


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I think I do too. I tried it on another body and it still didn't work... I have Version 2 as well so its definitely not a firmware problem...

Did they give you any other information? Is yours under warranty? Do we think it is related to the camera firmware upgrade or just coincidnce?

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  • 2 weeks later...

My lens arrived at Zeiss Service center on 21st February, it just arrived back today (1st March).

 

They did not say what they had fixed but the cover letter did indicate that it would have cost $104 were it not still under warranty. The lens is now working perfectly on my A6500.

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