Can't get camera connected to computer

[FloridaCliff]

I have gotten my a6000 to connect to the computer, but the camera screen says "connecting to computer" by USB but never makes the connection.

Thoughts?

[FloridaCliff]

I think I did not say that well. I am using the Sony a6000 cable to usb-c cable to my dell 8960 c slot. the hookup works as expected. I have gotten a camera message that my intranet is recognized and registered. but the usb connection never connects. I am not looking for equipment, just to make the connection.

[Olaf W.]

Did you try another cable? 

[FloridaCliff]

I think I did not say that well. I am using the Sony a6000 cable to usb-c cable to my dell 8960 c slot. the hookup works as expected. I have gotten a camera message that my intranet is recognized and registered. but the usb connection never connects. I am not looking for equipment, just to make the connection.

 

I do not have another cable. 

Edited December 3, 2024 by FloridaCliff
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[Olaf W.]

I‘m not sure to understand this correctly. What exactly is the message on the camera? It sound more like a message concerning a Wifi connection. Are you using just the one cable that came out of the box or an additional one to adapt to usb-c? 

[XKAES]

I've had various problems connecting various "things" to various computers with various operating systems using various USB cords at various times -- so you are not alone. 

My first question is "Have you connected anything else to that USB port on your computer.  That USB port may not be set up correctly or there may be some sort of computer conflict with the port.  Those can be difficult to figure out.

Can you connect other things to that USB port OK?  Is there another USB post on the computer?  Do you have another computer with a USB port?

Check your manual.  Do you need to install software on the computer before the camera can "talk" to the computer's OS?

Edited December 5, 2024 by XKAES

[wd61]

On 12/2/2024 at 5:19 PM, FloridaCliff said:

I think I did not say that well. I am using the Sony a6000 cable to usb-c cable to my dell 8960 c slot. the hookup works as expected. I have gotten a camera message that my intranet is recognized and registered. but the usb connection never connects. I am not looking for equipment, just to make the connection.

Assuming this works the same as on my A6700:

When I connect the cable I get a message on my camera monitor to confirm the connection method. Reading from you description, you do get that message as well but do you then confirm the camera as a mass storage device by pressing OK on the camera?

Only after that your computer will recognise the device.