Sony Alpha videos are missing

[Sezzz]

Hey Guys,

so i filmed a bunch of videos for an assessment and it's due tonight! The issue is, the video's are not showing up on my sd card when i plug it in either directly into the laptop or through the camera. The videos,  however do show up on the camera? 

Why is this happening and how do i fix it? 

[Olaf W.]

Welcome.

You might find the answer in this thread:

 

 

[adwb]

Plug the camera in to the pc and see if you can download?

[Sezzz]

24 minutes ago, Olaf W. said:

Welcome.

You might find the answer in this thread:

 

 

Hey,

i tried linking it up to the computer but the files are just not there? I am still confused? 

 

[Sezzz]

Just now, adwb said:

Plug the camera in to the pc and see if you can download?

Hey,

yeah i tried that. But the image app says there are files that cannot be shown... 

[Olaf W.]

You have to locate the correct subfolder and files depending on the used video format. If you used MP4 all videos might be inside just one file.

[Sezzz]

1 minute ago, Olaf W. said:

You have to locate the correct subfolder and files depending on the used video format. If you used MP4 all videos might be inside just one file.

They are avchd file files? 

[Olaf W.]

Look for big files in subfolders to locate them. Did you check by playing back on the camera that the videos are actually on the card?

[Sezzz]

Ok i put the sd card back into the camera and they playback. 

[Sezzz]

19 minutes ago, Olaf W. said:

Look for big files in subfolders to locate them. Did you check by playing back on the camera that the videos are actually on the card?

I've searched through every file via sd card. I can play it back on the camera

[Olaf W.]

They should be here: \PRIVATE\AVCHD\BDMV\STREAM

[ZoeLyfe]

I figured it out.. really annoying. So above peopled mentioned its in Private\AVCHD which is correct but AVCHD is not a folder. it looks like its own file that opens with quicktime player. when you double click the file, it will open quicktime player with all of your footage.

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[VTC]

It IS a folder, kind of. It's called a PACKAGE. Control+Click, right click, whatever click to get inside. For AVCHD you'll need to do this a few times. AVCHD then yields > BMVD then yields > STREAM folder which contains video.

(This will help anyone finding a mega huge file (likely a package) without a clue as to why it's so big, what's inside, and how do I get to the goods.)

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[SimonMac]

I just ran into the same issue - videos were playing on the camera but didn't show when I inserted the SD card into my computer. 

I had to switch the "media select" on the camera from Internal Memory to SD Card. 
Menu > Setup > Media Select
Small user error, but very frustrating indeed. 

 

[JCCabin]

So what camera are you using? Videos are stored in the Private folder, but depending on how you set up your camera, in a two-SD card camera, they are sometimes stored on the second SD card. Without more info, can't help you.

[FunWithCameras]

19 hours ago, JCCabin said:

So what camera are you using? Videos are stored in the Private folder, but depending on how you set up your camera, in a two-SD card camera, they are sometimes stored on the second SD card. Without more info, can't help you.

You are responding to a thread over 2 years old. I think the OP has solved their problem, or given up, by now.

[JCCabin]

Oh dear! I should note the date! Thanks for the heads up. Hopefully, this forum will have more traffic now that DPreview is being taken down by Amazon. 

[Veres Deni Alex]

1 hour ago, JCCabin said:

Oh dear! I should note the date! Thanks for the heads up. Hopefully, this forum will have more traffic now that DPreview is being taken down by Amazon. 

That's really sad news

[Lichtspiel]

After shooting Olympus for several years, I was perplexed by the way Sony hides the video files. There must be a reason why they don't mix them in with images... but I admit as one who rarely takes video I have managed to format my card, then slapped my forehead as I  remembered the videos I had captured. 😀 

[ikach]

PRIVATE\M4ROOT\CLIP

I had the same issue
Couldnt find the videos 
even thought it played on the camera 
found them all in here 


 

[mitchgord]

The default file format setting of AVCHD turned out to be the problem for me. Change it to MP4 in the File Format setting on the first menu panel. The video files will save normally into the MP_ROOT folder in MP4 format, which, unlike AVCHD, is a video format I've heard of...