Fx3 24ph missing

[guggikko]

I am writing to address a concern regarding two Sony FX3 cameras that I own. One of the cameras offers the 24 frames per second (fps) option, while the other does not. This inconsistency is puzzling and affects my workflow, as I rely on the 24 fps setting for cinematic video quality.

Both cameras have been updated to the latest firmware and I have thoroughly checked the settings. Despite this, the 24 fps option remains unavailable on one of the cameras.

Could you please advise on how to resolve this discrepancy and enable the 24 fps setting on the second camera? Your prompt assistance would be greatly appreciated.

Thank you for your attention to this matter.
 

[Pieter]

24p is an NTSC standard. Are both cameras set to NTSC?

https://helpguide.sony.net/ilc/2035/v1/en/contents/TP1000267898.html

[guggikko]

Thank you for your suggestion. I am aware that 24p is an NTSC standard. My concern, however, is that despite knowing this, I am unable to find the option to switch to NTSC on my Sony FX3 camera. I have watched several tutorial videos on YouTube, but the display interface on my FX3 seems different, and the NTSC option is not where it's shown in these videos. This inconsistency is what I'm struggling with. If you have any specific guidance or steps on how to access and change this setting on the FX3, it would be helpful.

Thank you

[Pieter]

Did you buy both FX3's at reputable dealers? To me it sounds one was bought at a grey market reseller or bought second hand. Unofficially imported cameras (as sold through grey market resellers) sometimes lack the option to switch between NTSC and PAL or to select different languages. Possibly because they're intended for regions with lower MSRP (explaining why grey market shops are so cheap). If this is the case, unfortunately you're out of luck.

Similar case to the ones described here:

 

Edited November 24, 2023 by Pieter

[guggikko]

I've heard that version 4 on FX3 does not support it, and version 3 also includes this feature. Is this true? Does anyone have an older version of FX3, specifically version 3.0?

[guggikko]

I solved it. There are Russian hackers that do it for not a big price.