Search the Community
Showing results for tags 'Do not buy BitDefender A /V'.
Found 1 result
Ok, I did what most people do, when a neighbours computer, starts sending out bogus messages for help & needing $ 1000 immediately. Clearly a load of bunkum, due to the wording. Anyway I did some googling and found that the best A/V for a Mac, is : Bit Defender. Well, I ran into some problems downloading the programme. Finally got it to work, but I am not sure I'm getting the whole package ! On the Antivirus side, its saying 100% 1 yr cover. Yet despite also paying for malware & virus protection, that comes up as a 30 day Trial. Sorry but my bill at $ 138 includes both for a year ! I even got sent 2 different Activation Codes ! No Probs ! Ill just email the help centre link ! NO, you canot ! .......... Cos That Address ... Don't Exist ! Then, looking through stuff, I came across loads of dissatisfied customers, all saying the same : Bit Defender has no customer support ! It gives no Refunds ! So , why are all these magazines, saying, its the best AV for Mac ? Not one of the reports, mention lack of clarity or ... NO customer support Also, lots of people are saying that ; Hidden in the first order, is an automatic renewal, in 12 months ! So, to avoid an automatic renewal, in about 11 months you need to report your card as lost or stolen... Presumably then..... You do not waste hours on the phone being shunted ; To & Fro,between various Bit Defender departments ?? Anyone, with any insight to BitDefender ? Any Short Cut numbers to Customer Service ? Any Help will be greatly Appreciated ! Cheers