December 18, 20186 yr Good Morning! I need urgent help ... I have a SONY 6300 and I was capturing the video files through the card reader of the PC and half gave an error and I ended up canceling. When I tried again the file where the video files were was encrypted or something ... I can not see the videos despite the space occupied if it stays the same. I put the card in the camera and I can see the video files but I can not transfer them ... how do I recover these videos without losing information? URGENT. Thank you Alexandre Cardoso
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December 18, 20186 yr Check the RecoverDB option in the camera setup menu, it may be able to recover the files if they were corrupted in your PC.
January 31, 20205 yr There is another way to export the file if you can't fix it on the computer - plug a HDMI recorder to the camera and play back your files while recording them on your external recorder
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