Sony ILCE 7R2 doesn't swich ON after firmware update failed

[nicolas]

Hi guys,

Everything is in the title. I tried to update firmware but it failed during the process.
And after that, my camera doesn't switch on anymore (the battery is 100%, checked with another camera) and there is a red button in the bottom right-hand corner in the back of the camera.
If someone has ever been able to find a solution, i would appreciate your help.
thanks

[FunWithCameras]

There are instructions with the firmware update about what to do if the update fails. I think they specify trying taking out the battery, waiting, re-inserting it, and trying to turn it on again - check!

If that fails, take it to a Sony repair place and explain what happened.

[nicolas]

thank you Funwithcameras.
That's indeed what i started to do.