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RSV file

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Hi. Yesterday I was shooting a long clip (2 hours) with my Sony A7IV for a client at a coffee farm, and somehow after changing cards and downloading, I see a big file around 125GB with a RSV extension. Cannot open it.

I read something on internet and it says it's a kind of corrupted file. Not sure if my assistant removed the card while buffering, or if camera got hot, etc

anyway, as it's part of a job I was hired to, I'd like to know if there is some way to make that file be readable. Does Sony offer any support on that?

I'm looking forward for an answer.



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