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Sony A7III going crazy with menu and preview

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I have my A7iii since 2 years and now it is causing me great problems. Sometimes, but really often,when I use the menù or the preview mode, it quits automatically. It is not usable at the Moment when you want to check your materials or using the menu.


i checked the buttons and nothing seems stucked. What else could it be? The firmware is updated. 

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