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My new a7siii is dead!


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After not using my a7siii for about a day, I picked it up to shoot something and it would not power on. 

There were no new changes to settings nor any attempts to update firmware. Battery was fully charged.

Issue:

Right away when putting in a fresh battery (OEM Sony battery), the access lamp will flash. then flash every 3 seconds. Camera doesn't respond when trying to switch on. 

Attempted efforts to resolve the issue:

1. I've tried removing and swapping different SD cards, Sony Batteries, and Sony Lenses.
2. I've also tried power cycling the camera by removing the battery for a min, turning it on, holding the shutter down for 30 sec, then powering off, and reinstalling the battery.
3. I've tried connecting the camera directly to my computer, nothing.
4. Plugging the camera into the wall to see if it'll charge the battery, no. Charge lamp doesn't even turn on.

Can't find anyone else with these issues. Feels like the camera literally bricked itself somehow.  

Link to dropbox for a video to show the issue. 
https://www.dropbox.com/s/m1xohg52twmcz3k/IMG_0620.MOV?dl=0

Edited by empcreative
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  • 2 weeks later...

UPDATE: I reached out to Sony support chat the following day and we weren't able to troubleshoot the issue. Therefore I was instructed to ship my camera in for warranty service. Took about a week to arrive to the repair shop and now it's in the repair process. Will provide another update as soon as I get the camera back. 

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