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Sony A6000 won't connect to laptop


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Hi All

I'm new to this forum and did a quick check as i'm sure this has been answered before but I couldn't find anything.

I have an A6000 that I want to download the Time Lapse app to but in order to do this I need to connect it to a laptop. I've now tried two different laptops and two different genuine Sony cables but still nothing. I've been through the troubleshooting on the Sony website but none of that worked including trying the different USB Connection settings.

Any ideas?

Thanks

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  • 1 month later...

As someone who just took delivery of a new a6400, with exactly the same issue (solved) I thought I should reply with my solution.

I tried the original Sony cable on two computers, using the recommended settings on the camera, but the camera was never "seen" by either computer.  In desperation, I tried some old USB cable I had lying around, which worked!  Sony cable is in the bin now.

Good luck.

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