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No sound on phone's playback


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Hey!

So I just got the a6400! Really pleased with it so far.

I love using it for almost everything, especially for my social media content.

However, when i transfer a file to my phone (can I just say, the app is poor in comparison to Canon's!), there is no sound on the playback. Quality is fine though.

When I transfer it to my PC, there is sound. When I transfer it over from my PC to Phone, still the same issue of no sound.

I watch the video on Insta, no volume. Watch the video on android apps, still no sound.

Can you please advise?

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  • 10 months later...

Hi,

 

I have the same issue. There is no audio when transferred to android device (I am using Oneplus 6T) Audio not available when the video is played on the Gallery app (Ofcourse the volume is full in phone). what is the solution? is this a bug? or could you explain how to make it normal. otherwise I have to decide to return back the camera. 

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