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Sony AS7ii external audio issues


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Hello all,

I am having a problem when trying to capture audio with my AS7ii using an external mic that is connected through a tascam. I am able to capture the audio perfectly but it is only coming out of the camera though one channel (left) despite the tascam being set to mono and capturing the audio through both channels on the tascam.

Has anyone experienced any similar difficulties or have any advice? 

Thanks :)

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Check the input jack where it goes into the camera.

When running an external monitor and mic setup on mine at first brush the jack didn't seat all the way in due to having to go through the base of the supplied cable strain relief. The jack plastic kept it from seating all the way & only get connection to one channel.

I use right angle jacks as strain reliefs for mic & headphone cables. One I had to trim away plastic to get a secure & full connection through the Sony supplied cable strain relief. I did manage to find another brand of jack not needing modification.

Also, verify actual two channel output from the Tascam. Insert the Tascam jack into a stereo port duplicator jack you can insert headphones into the other port. Easy test.

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