Transfer to computer via USB, slot 2 - a7iii

[matelot4]

Hi,

first, sorry for my bad english. 

I bought the sony a7iii and i bought a 64go Sandisk  UHS-1 U3 V30 SD card. I got an error message when i put it in my camera and after looking on the internet i saw that they were people having problem with the 128Go version of the sandisk card and that i was working if they put it in the slot 2, what I did and its works !

But now, when I try to transfer my photos and video on my computer with the USB cable, the computer doesn't see the card. So i was wondering, is there a way to transfer photo and video from the slot 2 with the USB cable or it only works for card in the slot 1 ? The slot 1 doesn't work with my card so its annoying. 

 

Thanks you ! 

[LiveShots]

Did you try this ?

https://helpguide.sony.net/ilc/1720/v1/en/contents/TP0001661949.html?search=Slot

[matelot4]

Thank for the answer. 

Yes I tried it, but it doesn't work. If i have a SD card in the slot 1, it show me the photos on the SD card in the slot 1 and if I don't have any in the slot 1 et one in the slot 2, it doesn't show anything on my computer. 

I don't know if its normal ... 

[LiveShots]

Do you have USB set to Mass Storage or something else?

[LiveShots]

The only other options I can think of are Auto Switch Media, set that to ON. If that doesn’t not work then I suggest you buy an SD card reader/adapter for your computer. It will transfer images faster than the camera anyway.

[Lescatalpas]

In lightroom I can import from any slot. I also see them both, I can choose in lightroom from which slot to import. Is your usb output  set right in the menu?  USB connection should be set to "mass storage" You find this setting in the menu, toolbox.  If your setting is right, try another card. 

[LiveShots]

I do think think he is using any software to do the import, I think he is just trying to copy the files to his computer and that may be why it cannot see the other card slot.