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Some Buttons not working in a7sii looking for hard reset


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Recently the record and middle button on the Dial/Wheel on my a7sii just stopped working. without that middle button i can not select anything on my camera so i can't access anything on the menu like the Setting reset cause basically i don't have an "enter" or "select" button.

i can scroll through the menu but cant select anything so i cant reset from the menu so I am searching for a way to reset to factory settings without using the menu, and i don't think there is a reset button on the body. So if anyone can help with a way to reset like sometimes they the "turn on while pushing down XXX buttons". if anyone has that info it is very much appreciated

Jorge González

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  • 5 months later...
On 12/22/2018 at 1:38 PM, jorgephoto said:

Recently the record and middle button on the Dial/Wheel on my a7sii just stopped working. without that middle button i can not select anything on my camera so i can't access anything on the menu like the Setting reset cause basically i don't have an "enter" or "select" button.

i can scroll through the menu but cant select anything so i cant reset from the menu so I am searching for a way to reset to factory settings without using the menu, and i don't think there is a reset button on the body. So if anyone can help with a way to reset like sometimes they the "turn on while pushing down XXX buttons". if anyone has that info it is very much appreciated

Jorge González

Did you fixed this?   i have the same problem

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On 6/7/2019 at 8:42 AM, jorgephoto said:

I took it to a Sony workshop, they had to replace a couple parts and cost around 120 dollars

Could you be more specific please? Which parts have been replaced? I have the same problem and I would repair it by myself!

 

Thanks!

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  • 8 months later...

Damn it guys.

I have an a7r2 and have the exact same issues! Is Sony really making this many mistakes? Record button stopped working a week ago. Then today, the controlwheel stopped working and the select button in particular.

 

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On 8/5/2019 at 2:35 AM, Zz_name said:

Could you be more specific please? Which parts have been replaced? I have the same problem and I would repair it by myself!

 

Thanks!

Basically they said a "flex" was damaged and that it would cost like $70 in parts and $50 for labor

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