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sony a6300 .arw file not giving details


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i need help 
my a6300's .arw  image that is raw image is not giving details when zooming in a windows pc , i have tried everything such as other card , other lense ,factory reset, i have also compared the raw images with a6000 with the same lens and same card  side by side , a6000 was showing details when zoomed in on a windows pc but a6300 was not 
i have tried many windows pc but nothing is happening 
JPG;s are alright but raw is without detail 
please give some advice that what should i do . i have warranty 
Thank you

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