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Showing results for tags 'troubleshooting'.
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Has anyone had this problem? It started with a hum in the audio today and then stopped working. Tried multiple mic setups and nothing. Moved back to A7s and the same mic worked. Thanks! -Brandon
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Hey guys, was wondering if anyone can be of any assistance. Recently the enter button (center button of the wheel) has become stuck and I'm not sure why. At first it would seem to have gotten stuck to being in the cold, but now it's just completely stuck down and won't pop back up despite the rest of the wheel being functional. If you press really hard, it'll sometimes work but that doesn't help when I'm in the middle of a shoot and want to switch record speeds. Does anyone have any suggestions to rectify the problem? Btw, I've worked as a camera tech for a over 5 years. My initial thought was to disassemble the camera, remove and reset the button; which would probably solve the problem, but I don't have a service manual for this camera. I found the disassembly for the A7 and A7 II but they are different compared to the A7S in terms of disassembly. The folding LCD mechanism seems to be removed differently and I don't want to remove the flex cable without a sure way to reconnect it. Right now I think my other options would be to do the remote control thing with the camera; I'd have to read up on how that works since I haven't done much else other than update the firmware on the camera, or option number 2, send it in for repair; which I don't wanna do because I have shoots coming up. I do have a Mk3 as a backup camera but since I don't run ML, I prefer the footage from the A7S.