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I have now owned several Sony cameras and lenses, including a NEX 5n, a NEX7 and currently the A7. So far, I've had great luck with all of these, in not encountering problems or damage which required my having to interact with Sony. As I read more on these Sony forums though, I hear more and more negative comments of how users were treated by Sony when they run into problems. I realize that folks are much quicker to bitch about issues than to praise a company when they do a great job though. I'd just really like to hear from some people out there that have had positive relations with Sony when dealing with problems. It gets kinda' scary when all you see is how badly so many users have been treated. Has anybody been really treated right and left felling good, not screwed, by Sony?