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Found 5 results

  1. Rant: Sony Pro Support gets the ball rolling quicker, but Precision still can't get it right. Sent in my RX100iv for no audio playback, and Precision tried to claim it was due to impact. Sony stood behind me and they "fixed" it under warranty. But they got dust on the sensor on the reassembly. Simultaneously sent in my A72 to Precision for Pro Support's included sensor cleaning. It came back bricked. BRICKED! WTF?!? Sent RX100iv back, asked them not to do a factory reset so as not to lose my apps and settings. Got call saying they'd need to reset it in order to troubleshoot the dust on the sensor. WTF?!? Guess you need a factory reset to hold it up to a bright background and put the camera at f/8? Sent A72 back as well. Was told a "senior quality control" technician was reviewing the repair. Both cameras came back within the 3 days as promised by Sony Pro Support, and actually Precision did a pretty good job packing them, a definite improvement over what can only be assumed was the save and pray method they previously used. RX100iv is working fine. No dust. Hope it stays that way. A72 also back, and operational, but . . . A72 now has the rubber exterior, which they apparently replaced for whatever reason, coming off. So back it will go for a third freaking time, for what was originally a simple sensor cleaning. I'll keep the forum posted on how the next, third, round goes. SONY, DUMP PRECISION CAMERA!
  2. Rolling shutter on the RX100M4 has made hand-held video use impossible. It would appear great as an inconspicuous second camera or miniature pocketable option. Sometimes subjects are put off by larger cameras, so having 4k and great raw stills in that small package seemed like a perfect option. But from the first day, rolling shutter, and to a lesser extent poor IS, has made the videos pretty much unusable. I'm still happy with the stills, and I love the apps (don't use HFR much), but as a video camera, it's a total fail. Here's my latest travel video from Ethiopia. To reduce the rolling shutter, I set the camera to 1080/30p, down from 4k, but still, the results are just unacceptable. The stills from the A7R2 came out great, and the footage shot from that camera also had better rolling shutter control. But I need a better small option for a second camera. Anybody have any suggestions? Thinking about the a6300, but heard that has rolling shutter issues. Maybe the delayed Nikon DL?
  3. heloo , i have had the sony a6000 for seven months four of which it was sent off for repairs for getting an error message,,, i am having a huge issue with colors. why are the images so flat? even the Jpegs?? i have tried everything i can find on the net to fix during import but nothing seems to work? this week my grandsons hair looks purple , almost like a full head of hair that had chromatic abberation.... so weird.... i love this camera and its a huge downgrade for me but wanted something small and quick for my grand childrennnn you just cant beat the focus on this system but the colors?? are gonna drive me crazy... i appreciate any help i can get ...i dont have this problem with any of my other brands i have attached two images the first one of the boy... his hair looks like a purple hat? and then the second of the girl .... so bland.... im thinking Sony Jpeg should fix this? i mean i expect it from RAW but not from jpeg... please help i am hating this camera right now
  4. Hey guys - I've been using the A7rii professionally and continuously for the last 20 days. I am a former Canon 5D Mark III user and I'm currently still using my Canon lenses with the Metabones II adaptor. My client expect a workflow where I deliver photos and videos to them (an even split), roughly 300 - 400 per day. Here are the problems that I've encountered that I haven't been able to solve: 1. The video files have a different capture time to the still files. The still images have the correct correct capture time stamp. This is causing issues for me when I sort by capture time, I'm not getting the correct sequence. 2. After struggling with the frankly awful LCD screen for 2 weeks, I discovered the daylight setting which solved the issue, except that when I switch to video mode, it brings back the dull version of the LCD. 3. When I turn off DRO, it seems to come back on every time I switch to the video mode. 4. Using the metabones adaptor, I can't turn off stabiliser. This seems to be causing issues for me during long exposures on windy days (the stabiliser seems to try compensate for the wind vibration and makes it worse.) 5. This seems to be a Mac problem as I didn't have the problem on a PC. When I bring up an import window, all the images show up and none of the video files show up. In order to import the video files, I have to browse to the video folder, or in Lightroom, I click the "include subfolders". 6. If I'm in manual mode, I can record video at the same settings simply be pressing the record button, however, there are no guides in the preview to show me where the image will be cropped (2/3 to 16/9). A part from going into video mode, is there any setting I can bring up to show me a 16/9 guide? 7. Here are some camera issues that don't seem to have fixes: - I'm shooting in NTSC mode, which means I get a warning message every time I turn on the camera. It doesn't go away until I press the shutter button. - I get the overheating problem, which I just have to wait out. - From the time I take a photo to the time I record a video, there is a decently long lag - maybe 10 seconds, before I can record a video. Any help on any of these issues would be amazing!
  5. Hi, I just brought the Sony 6300. When changing up the settings i haven't got the option to to change to 4K 24fps and 1080 120fps. On the File format XAVC S HD and the options for record settings: 50p 50M, 25p 50M, 100p 100M and 100p 60M. Here i should have the option to change to 120p 100M but don't. If you know why or have any theories please respond will be a great help! Would show a picture but only aloud to upload 0.98MB! Thanks, Peter
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