Search the Community

I recently bought the a7r ii. It's great camera and I'm super excited to be using it. Unfortunately, I just noticed that the level gauge is not accurate and was wondering if I'm doing something wrong if someone knows of a quick fix. I already called Sony support and they told me to re-initalize the camera. I did that and nothing. I also removed the battery and no change. So what's happening is if I take a picture with the camera at eye level shooting straight ahead, the level gauge seems accurate. If I start to move the camera down, say to shoot something on the floor, as I move the camera down the digital garage indicates more and more that the camera is off level more and more as I tilt it further down. It's end up being that I would need to rotate the camera to the left about 45 degrees for the camera to be "level." It's the same if I shoot up. So as I'm shooting something up like someone on top of a stair case, the further up I shoot, the more the garage says I need to the tilt the camera to "level" it off. Hopefully, you can picture what I'm trying to describe but it's a little weird. I've already got a case number and plan to send it into Sony for repairs but just curious if anybody has had the same problem and if they sent it in for repair or if they figured out how to fix it themselves. Thanks for your help.

The level display on the a7r4 is extremely inaccurate-- shots can need over a full degree of adjustment in both axes (axies? axis?) after the fact even when the display reads as fully leveled (all green). This basically makes the level useless for shots any straight lines in the photo (which I think is the whole point of a level???)-- my Canon cameras are all much more accurate (maybe needing .3 degrees of adjustment at most). Can this somehow be improved in firmware?? Really disappointed that a multi-thousand dollar camera is so inaccurate, and I have to waste resolution and time by having to rotate /distort images to be squared up.