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Showing results for tags 'humidity'.
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Hi there, I had a shoot in Florida two weeks ago and shot with my A7S I and A7S II. The weather wasn't terribly humid but definitely more humid than where I am in California. On the first day of the shoot, towards the end of the day the LCD and the viewfinder on my A7SII both went black. The camera was still functioning as I was recording through the HDMI to external recorders but the LCD wasn't so we obviously couldn't make changes to the camera. The following day, my A7SI had the same thing happen where the LCD and viewfinder both went black as well. I had no idea what was going on but since the same identical problem happened to the two bodies, I was thinking maybe it had something to do with the humidity. I got back after the shoot and sent both in for repair. The A7SII is under warranty and the A7SI is not. Precision Camera sent the A7SII back to me which I received today with a note saying that they are "returning unit unrepaired. unit is 'beyond economical repair' due to corrosion". They A7SI is still getting looked at. I called Sony and they said they would escalate the situation and have someone call me back. A quick search on the web revealed others with a similar problem although most of the ones I found were situations where they dripped liquid on the LCD. Here's the Question: I'm just writing to find out if anyone had this problem before and if so, if you had any success dealing with Sony to replace or repair their cameras? I did not expose either camera to liquid and only to mild humidity so I'm bummed at the idea that this would not be covered by warranty. Feels like we should be able to use these cameras in mildly humid conditions. Again, these conditions were not extreme. Would love to hear your thoughts. Thanks in advance. max