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New Sony A7Riii dot's all over screen
digitallemming posted a topic in Sony Alpha Full Frame Cameras
Hi, I apologize for my first post being support was not sure where else to go. I don't know much about camera however purchased my sister a Sony A7RIII. We followed the manual to start it up set up the date and time then noticed there are 5 major dots on the screen(1 red and 4 white), similar to what a dead pixel would look like. They are on the LCD panel and also in the viewfinder. The camera is brand new and the Tamron 28-75mm f/2.8 lens we purchased for it is brand new. I assumed dead pixels however it is on both the lcd and the viewfinder, also the dots to not appear on the screen when viewing photos that were taken. I tried googling but was not certain what the problem is. We have not updated the firmware yet since we did not have time, any idea of what the problem could be? Photo's below(sorry picture of my knee is not the best. One is on the lcd and the other is in the viewfinder)
