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Hello! I have been using my Sony a6000 for the last 5 months and love it for video and photography. My fiancee recently borrowed my sony to do some filming for her business. She used it on day 1 and shot video in AVCH format on a Lexar Professional SD card. Then the next day she took the same card and used it to shoot video with her Canon 70D. When she came back home from her trip she tried to access the videos to download. The Canon Video Files have been downloaded without a problem but the AVCHD files cannot be accessed. When I try to open them I get the following error message. "the operation could not be completed"( see image attached) I have tried to recover the files using the Lexar file recovery but it ends up recovering video files that are blank. When I click on the AVCHD file and click "show Package contents" it shows file BDMV which still does not open. If I "show package contents" it then takes shows me a few folders and 2 files which again do not open. (see the attached image) I have tried to convert the file to an MP4 using Wondershare Video Converter Ultimate but it will not recognize the AVCHD file for import. Any suggestions on how I can access these videos or are they corrupt and lost?

Hi - I have recently bought a Sony a7ii mirrorless camera and filmed with it in rush without looking diligently into everything. I didn't realise I had to use the PlayMemories Home to transfer the footage elsewhere. I did the traditional method of copying and pasting the entire folder from my SD card into an external drive. I have shot all my footage with the XAVC S format. And for a while, I couldn't figure out how to get access to the MTS files, but when I solved it, some folders were empty (while viewing on the hard drive). The folder size of the MTS files is in KB instead of GB. Now, I only have access to all the MP4 files (low resolution) and unable to access the MTS files when I follow this pathway AVCHD > BDMV > STREAM > MTS. According, to a Sony customer support specialist I spoke to, not using the app could result in damaged or unplayable files. The SD card has long been formatted, so no way of going back to this specific step. I'm wondering if anyone else had had this issue and if there's any advice anyone can offer. It's really distressing.

I've recently begun shooting video with my a6000 and am finding it to be more confusing than I expected. The camera does a good job, although I need to get a new SD card to use the XAVC format (the one I have is only 8GB Class 10, 30MB/s). I'm shooting in AVCHD 60p in the meantime. I read on some older posts and heard in YouTube videos that many people shoot in XAVC and then export to .mp4 with a smaller bitrate after editing. Obviously this has been done for anything on YouTube, but even after down converting, you can see the difference in AVCHD/XAVC codec quality they are trying to show you. That made me think that I should do the same thing. Could someone suggest what a good workflow is for saving mostly family/kid movies shot with the a6000? I want to take advantage of the superior XAVC codec while balancing quality with size in the final file that gets archived. The only video software I have now is Playmemories Home and Windows Movie Maker (not sure that's compatible with XAVC though). I don't want to buy expensive software at this stage - I only need to do simple, minor edits and splices for now. I'm not overly concerned about compatibility with hardware players. Sorry for being longwinded about a newbie question, but searching has turned up nothing useful for me about this topic.