jarredwrightmusic

Yes I do, and I did contact Sony. But, as I mentioned earlier, the reviews on Precision Repairs (the only company that will fix Sony cameras under warranty) are abysmal, with many reporting that their camera came back in worse condition than when they sent it in, as if they intentionally damage products to make more money off of repairs. Anyway, I don't consider that an option anymore.

Okay, I tried that and I found out that my C1 and C2 buttons and the shutter button won't work at all, all of which are located at the top of the camera. However, when I use the battery grip, which has it's own shutter button, that works fine.

As a matter of fact, it doesn't... I think you may have just solved my problem. But why would customizing C3 to record cause this issue? The reason I changed it was because the original record button is in an awkward spot. I would like to use C3 if possible.

I purchased my A7s II about a month and a half ago from B&H and have had this problem from the beginning: the camera will stop recording on its own almost immediately after hitting the record button. It does this at random (most but not every time I record) and I'm not sure if it is a problem with the settings (doubtful) or if it's a defect in the camera. In the video, I am recording with the XAVC S HD format at 24p 50m. The viewfinder is off and the monitor is set to manual. The memory card I am using is the Sandisk Extreme Pro SDXC UHS-1 64GB 95 MB/S Speed class 30 Card. Also, the A7s II